Privacy Policy

XPert Airport Parking is committed to ensuring that your privacy is protected. This privacy policy explains how we use the personal information we collect about you when you use our website or services.

What Information Do We Collect About You?

We collect information about you when you:

1. Make a booking or enquiry through our website
2. Voluntarily provide feedback or contact us
3. Use our services (e.g., drop-off/pick-up vehicle details)

This information may include:

1. Your name
2. Contact details (email address and phone number)
3. Vehicle details (registration, make and model)
4. Travel information (Drop, Arrival date and time)
5. Payment details (processed via secure third-party gateways)

We may also collect website usage information using cookies.

How Will We Use the Information About You?

We collect information about you to:

1. Process your booking
2. Manage your account
3. Provide parking services
4. Send you updates and booking confirmations
5. Improve our services and customer experience
6. Comply with legal obligations

We do not share your personal information with third parties for marketing purposes.

Marketing Communications

We may occasionally send you information about our services and promotions that may be of interest to you, but only if you have opted in to receive such communication. You can opt out at any time.

Cookies

Cookies are used to enhance your experience on our website. These small files collect standard internet log information and visitor behaviour. You can control cookie settings in your browser.

Access to Your Information and Correction

You have the right to request a copy of the information we hold about you. If you would like a copy or need to correct or delete your information, please contact us:

1. By email: helpdesk@xpertairportparking.com
2. By phone: 020 3386 1809

We may charge a small fee for access requests in accordance with data protection laws.

Data Security

We take your data security seriously and take appropriate steps to protect your personal information against unauthorised access, misuse or loss. Payment data is handled securely through trusted third-party payment providers.

Changes to Our Privacy Policy

We keep our privacy policy under regular review and will update this page when necessary.

How to Contact Us

If you have any questions about our privacy policy or the information we hold about you, please contact us:

Xpert Airport Parking
Long Green Cressing CM77 8DL
Company Registration Number: 16385898
Email: helpdesk@xpertairportparking.com
Phone: 020 3386 1809